Raving Fans

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Raving Fans

Raving Fans
Author: Kenneth H. Blanchard
Publisher: HarperCollins Publishers
ISBN: 9780006530695
Size: 39.49 MB
Format: PDF, Mobi
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A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.
Raving Fans
Language: en
Pages: 137
Authors: Kenneth H. Blanchard, Sheldon M. Bowles
Categories: Customer services
Type: BOOK - Published: 1998 - Publisher: HarperCollins Publishers
A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.
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